You must have administrator privileges to use this utility.iPod shuffle (1st generation) is identified as a device in 'Recovery mode.' iPod shuffle (2nd generation) is identified as a 'USB DFU device.'.iPod is not recognized by iTunes, but is visible in My Computer or in Device Manager on a Windows PC, or in Apple System Profiler on a Mac.iPod will not play music, and cannot be restored using iTunes.Use iPod Reset Utility to fix the following issues: If you are not sure which iPod you have, see Apple Identifying iPod models. Note: iPod Reset Utility is intended for use only with the iPod models listed above other iPods are not supported. iPod shuffle (2nd generation) - iPod Software version 1.0.4.iPod shuffle (1st generation) - iPod Software version 1.1.5.The process completely erases all music and data and reinstalls the iPod software version listed below:
